Purpose
The Supply Chain Management Unit exists to implement a compliant and effective supply chain management system through demand management, acquisition management, logistics management, disposal management, risk management and performance management.
Vision
By 2030 the SCM Unit envisages to be the centre of excellence in the provision of efficient and effective services in a fair, equitable, transparent, cost-effective and competitive manner. Mission To promote and support targeted procurement objectives across the designated sectors and targeted groups. SERVICES OFFERED TIMELINE - Acknowledge your communication
- Within 2 working days
- Advice accordingly of the progress on your
case/complaint - Within 2 working days
- Answer/Attend to your calls
- Within a maximum of 5 rings
- Vendor Portal & Supplier Self Service Portal
Registration and Support Services - Daily (working days)
- Attend to customers arriving at our customer
counters - Within 5 minutes
Where are the SCM Customer Servicing Branches located? 1. Office of the Head of SCM:
City Engineers Building, 6th floor 166 KE Masinga Road 2. Customer & Supplier Relations Branch
Pink Palace Building, 166 Archie Gumede Place 3. Compliance & Monitoring Branch (eThekwini Vendor Portal Database)
City Engineers Building, 6th floor 166 KE Masinga Road 5. Tenders & Contracts Branch
City Engineers Building, 6th floor 166 KE Masinga Road
6. Corporate Procurement Branch
Corporate Procurement Building, 166 Archie Gumede Place
7. Electricity Procurement Branch
Prasa Building, 215 Mail Concourse
8. Water and Sanitation Procurement Branch
Water, 2nd floor, 3 Prior Road Contact Us:
Email address:SCMSupplierQueries@durban.gov.za; cc: Sandile.Buthelezi@durban.gov.za | 
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